Support
Email michealprescottbusiness@gmail.com. Include your Reverie ID from Me when it helps us locate a subscription or server-side record. Never send a password or full payment-card number.
Subscriptions
Manage or cancel Reverie+ in iOS Settings → your name → Subscriptions. To recover an existing purchase, open Me → Restore Purchases in Reverie.
Report a reply or character
Open the message’s three-dot menu and choose Report reply. Reports include the selected message and reason so the moderation team can review them.
Delete your account
Open Me → Delete account and complete the confirmation. This deletes local Reverie state and account-linked server records. Moderation reports may remain de-identified, and aggregate metrics may remain.
AI, image, or call failure
Retry once after checking your connection. For microphone denial, open iOS Settings and allow microphone access for Reverie. If a problem continues, send the character name, feature, approximate time, and error text to support.
Reverie is entertainment and is not an emergency or crisis service. Contact local emergency services or an appropriate crisis resource.